NoLimits :: A learning and development company, based in Singapore, that specialises in leadership development, personal and professional growth.
NoLimits :: Asia's premier Leadership Training Company!About NoLimits :: Company, Directors and Our TeamSee what our clients have to say about our coaching skills!Transform yourself, your teams, departments and organisations from competent to excellent with our leading edge technologies and models for success.Discover the strategies and develop the leadership toolkit!Achieve excellence and success through NoLimits professional and personal coaching.Leading, Empowering and Action Programs - Exclusive ‘Personal Growth for Professionals'See our calendar of events!Book a Program, Workshop or Retreat!Contact details for NoLimits :: Location Map :: Singapore Directory
About Us

| Our Vision | Terms and Conditions | Our Team | Advisory Board |


Personal Growth and Professional Development

We are a leading edge learning and development company that specialises in developing leaders in all of us, supported by innovative and yet practical personal growth techniques to enhance both your professional and personal development.

NoLimits was created out of the desire to help people and organisations do better through personal development. When people are fulfilled and motivated through development, they are far more engaged and organisations are guaranteed to perform far better.

  • Discover the best ways to increase your personal impact and the success of you, your teams and your organisations.
  • Learn new ways to proactively take the lead and drive individual and organisational goals to achieve winning results.
  • Dispel limiting beliefs and perceived challenges that hold you and your teams back.

Our individual, team and organisational excellence programs help you and your organisations raise and surpass standards, they help you to do better, much better. There is No Limit to what you can achieve. We provide you with the NoLimits stretch to achieve more, much more.
 

What do we do?
We believe in developing leaders in everybody. We enhance the leader within you through powerful techniques by increasing confidence in the key areas of leadership such as:

  • Executive presence and impact through presentation, voice and image

  • Coaching for performance, coaching for development and coaching leaders within your teams.

  • Building Rapport

  • Developing teams

  • Enhancing networking and influencing skills

What’s so different about NoLimits

  • We offer an integrated approach in developing individuals and teams.

  • We work with the latest and most up to date development techniques, leveraging leading edge practices.

  • We sustain post workshop learning and effectiveness through one to one coaching and feedback.

  • We offer fast and highly effective anchoring techniques which gives you the confidence to trigger the best in you.

  • We go beyond training you with the ‘how to do’, we help you recognise your beliefs, values and attitude that influence your mental processes and your achievements.

  • We can help you change your external observable behaviours by understanding your values and beliefs that really drive you.

Our Approach
We have 4 main areas of focus:

  1. In house, tailored solutions

  2. Open enrollment programs

  3. Leadership Development and Executive Retreats

  4. Executive Coaching



NoLimits Vision Statement "We help people and organisations grow, perform better and become more successful!

Mission - "We intend to be the No.1 provider helping organisations develop and grow talent in Asia"

Testimonials
 

"... visionary, with the ability to develop the tactical plans needed to translate great ideas into results. Unique skills in acquiring, developing and inspiring talent to achieve superior results."
Mark Gamble, Senior Vice President, American Express Intl, Japan-Asia Pacific-Australia
 

"High energy and impact workshop facilitation skills, followed by excellent follow through and coaching skills with sensitivity and responsiveness to the trainee’s needs and situation. A real commitment to motivating people to achieving goals and providing the challenge to go that extra mile."
Charles Ransford, Managing Director, Comms Consult
 

"Janet is a thorough professional with an instinctive understanding of people. She brings energy and focus to any project, and always delivers on her promises. Her experience of working in large corporate organisations enables her to understand the wider business issues affecting individuals. Her natural empathy and ability to create rapport ensure that she brings the best out of everyone she meets."
Sharon Crooks, Trustee, Green-Works
 

Click here to read more Testimonials!

Terms and Conditions
Click here to read our 'Terms and Conditions'
 
A good leader can't get too far ahead of his followers.
Franklin D. Roosevelt

Our Values
We pride ourselves on our values because they are important to us and our customers. Values are crucial to understand where you are going and why they are important to you. We give people and organisations new meaning, identification and motivation by understanding what drives them.
 

The NoLimits Top 6 Values

Relationship Building
Our customer always comes first. We hear what you want and proactively help with your needs. We connect, ask questions and listen with interest to your needs, we ensure we understand your needs and provide you with our tailored and personalised development solutions. We believe in building long and lasting relations with our customers, providing consistency throughout. We connect with our customers, work in partnership with them and build ongoing relationships.

Excellence
We pride ourselves on excellence in our programs, the standards we work at and the service we provide to our customers. Excellence is all about learning, quality and improving, going that extra mile and surpassing standards. We strive to be our best and do our best. We encourage you to be your best and do your best.

Authenticity
We value self expression, playing to your strengths and believing in who you are. Authentic leaders have belief, they have power in their own ideas and expressions. We encourage individuals to be leaders and speak up for themselves. Authenticity allows new perspectives and greater personal fulfilment, which allows growth and satisfaction in everything that we do.

Passion
We demonstrate passion and pride in all that we do. We are passionate about developing people. We believe with passion in our products and services. We are passionate about developing and growing ourselves on an ongoing basis to share with and help our customers be ahead in developing people and getting their best for superior performance.

Integrity
We believe in being fully responsible for our own actions. We are honest, ethical and trustworthy. Integrity allows us to be professional at all times, it allows us take control responsibly, ethically and in a wholehearted, complete way. We value completeness as it allows us to be congruent, balanced and fulfilled.

Transfer
We actively seek the transfer of knowledge to and from our customers and our community. The whole process of building on knowledge has a spiral effect on adding to new ideas, creativity and innovation. The whole process is cyclical, we help each other. We value helping individuals, businesses and communities.

Our Team

Chief ExecutiveMartin Cropper is an experienced and inspirational leader, a corporate CFO, management consultant and coach.

Martin Cropper BSc FCMA, is an experienced and inspirational leader, a corporate CFO, management consultant and coach.

Martin’s passion is in developing high performance teams, discovering innovative business solutions, aligning the strategy and innovation with execution through people and team effectiveness.

Martin has extensive experience of developing people and teams in many leadership roles in global corporate organisations. He is an experienced executive coach and has broad knowledge of the deployment of leadership and employee development cultures. Most recently he was Regional CFO and Vice President of Business Planning and Six Sigma for American Express in Japan/ Asia-Pacific/ Australia. In this role he and his teams led many key strategic projects, developing strategic alliances and new business opportunities.

Martin joined American Express in 1998, initially in London as head of International Strategic Planning, subsequently moving to Hong Kong as Head of Finance for the Asia Merchant Business, before taking on his final role at Amex.

Before joining American Express, Martin spent four years as a management consultant for a leading UK strategy house, where he worked for many blue chip organisations on business development, re-engineering and outsourcing projects. He also spent two years on assignment in Geneva helping to establish a private airline.

Prior to his consulting career Martin had four years experience with Diageo, the world’s leading premium drinks business where he also obtained his Fellowship of the Chartered Institute of Management Accounts (FCMA). Martin also holds a degree in Physics and Astronomy from the University of Sussex, England.
 

Managing PartnerJanet Cropper is a people developer, motivator and coach.

Janet Cropper BA(Hons) FIPD MSc, is a people developer, motivator and coach.

Janet’s passion is in motivating people to make the best business, career and life decisions. Janet enjoys facilitating and brainstorming ideas, agreeing actions with people and equipping them to have the confidence to go the extra mile.

Janet’s fascination with aligning motivation strategies and developing people to achieving higher organisation performance has spanned both her career and professional education. She has extensive experience in training, coaching, career management and human resources. Janet’s clients have included HSBC, Reuters, PSA, UOB, BP, Agilent Technologies, 3 Com, American Express, Boots Healthcare International and BAT. She has worked in Singapore and Hong Kong for DBM, a global career management consultancy as a trainer and career management consultant. She has also worked in London in Human Resources for 10 years at Diageo, the world’s leading premium drinks business.

In her corporate experience of recruitment, selection and management development, Janet has focused on the components of personal development that transform individuals to become star performers. Her research has led her to learn about and develop in key areas of the personal growth equation, including soft skills development, voice, image and coaching.

Janet holds a MSc in Training and Performance Management. She is a qualified coach through Corporate Coach U and Coach House Asia and is a certified Master Practitioner of Neuro Linguistic Programming (NLP). Janet is a qualified psychometric assessor and uses leading personality profiling tools, including, MBTI®, FIRO-B® and OPQ tools. Janet is a Fellow of the UK’s Institute of Personnel Management and Development and holds a degree in European Business Studies with German. She has also trained in image consultancy, voice and acting skills, having acted in various amateur performances from Greek comedies and Shakespeare to modern day plays.
 

Sue Knox, Senior Consultant and Executive CoachSue Knox, Senior Consultant and Executive Coach

Sue has over ten years experience as a facilitator and coach, across a number of business contexts. She has worked mainly with GM/Country/Regional Managers, Senior Functional Managers and their direct reports. Her style is based on supporting people to attain their goals and potential, to be the best they can be at work. Sue works to develop an individual’s greater understanding of their key strengths, how these may be harnessed, leveraged, gaps bridged and how behaviour impacts success. She has received feedback that her style is supportive yet challenging, insightful, pragmatic and candid.

Sue has a broad commercial, industrial and cross functional background which enables her to demonstrate an understanding of the challenges and issues facing executives in the work place today. This combined with a strong interest in communication and interpersonal skills, enables her to work with individuals and groups in a wide variety of organisational situations.

Change has always been a core theme, her career and life experiences reflect this. She believes people need the ability to deal with ambiguity and change more now than ever before. To create and sustain a rewarding and successful career in the workplace is a real challenge. Helping people to develop their potential has always been her passion. As an executive coach it is most satisfying combining her business and personal experience to support others on their journeys and has always found it a privilege to work with diverse and talented people.

Sue has over 20 years experience in leadership, project management, consulting and coaching. These have been developed initially in FMCG, entertainment and transport industries and latterly in consultancy and self employment. Sue’s 10 year consulting career has given her a very broad industrial and service sector experience such as Media/PR, Education, FMCG and Banking & Finance,.

Sue has built, led and restructured teams in line with changing business needs and has extensive experience of analysing situations to understand the strategic/operational needs very quickly. Sue came to Asia 12 years ago and has experienced the challenges of leading multicultural and cross border teams.
 

Keith Teo MBA BSc(Hons) DipM (CIMUK), Senior ConsultantKeith Teo has more than 5 years career management experience with two global human resource consulting companies.

Keith has more than 5 years career management experience with two global human resource consulting companies. He has conducted individual coaching and group training on career management and aided many corporations in developing best in class human resource management programs.

Keith brings a broad perspective and practical approach to human capital and organisational development. His 10 years of consulting and facilitation experience includes the design and delivery of numerous training programs globally, including; Cambodia, China, France, Hong Kong, India, Indonesia, Japan, Malaysia, Philippines, Singapore, Taiwan, Thailand, UAE, UK, US, and Vietnam. In addition to intercultural training, he conducts relocation programs, multicultural team building, as well as strategic business programs.

He has also worked with government and private organisations and held portfolios including; corporate planning, customer servicing, computerisation of systems, organizing mega-events, sales & marketing, and staff development.

Keith holds an MBA from the University of Western Australia (Australia), an honours Degree from the University of Bradford (UK), and also completed his postgraduate qualifications specializing in marketing. He is a member of the Society of Intercultural Educators, Trainers and Researchers (SIETAR) and the Asian Association of Career Management Professionals (AACMP).

He has keen interest in music and was founder-choral director of an all-girls’ school choir and a 4-part mixed church choir. In March 2005, Keith was appointed Deputy Registrar and Licensed Solemniser by the Ministry of Community Development, Youth and Sports, whereby he is able to solemnise marriages in Singapore.
 

Sir Michael Culme-Seymour, Senior Consultant and FacilitatorSir Michael Culme-Seymour - Michael is passionate about developing people and is motivated to bring about change in even the most resilient of managers and leaders.

Michael is passionate about developing people and is motivated to bring about change in even the most resilient of managers and leaders.

Previously, Michael was CEO Asia Pacific & EMMEA at DHL Global Mail and sat on the board of directors of Deutsche Post Global Mail in Germany. Before this position, Michael was based in Switzerland in various management positions with DHL and Swissair where much of his work was in the development of these companies internationally.Prior to his 20 years of experience in the management of logistics companies Michael worked in the maritime industry in the Middle East and also spent six years in service with the Royal Navy.

Being a visionary, Michael has moved back to Singapore to focus on helping companies grow, re-shape and expand their business in Asia, leveraging his many years of experience in people leadership and corporate strategic planning. In addition to being an outstanding facilitator and consultant, Michael is an avid professional photographer. Michael also dedicates much of his time to an NGO in India helping street children.
  

Joanna Brill, Executive Coach and FacilitatorJoanna Brill is a Singapore based coach and facilitator who delivers programs for clients in Asia. She has a passion for working with people to facilitate positive change and create opportunity for self directed learning.

Joanna Brill is a Singapore based coach and facilitator who delivers programs for clients in Asia. She has a passion for working with people to facilitate positive change and create opportunity for self directed learning. She currently has a client roster covering personal and corporate sectors.

Joanna graduated with a Honours degree in Business Studies from Plymouth University in the UK. She then embarked on a 10 year career as a marketing communications professional culminating in a Marketing leadership role with a London City Financial Institution. After a short career break she moved to Singapore and immediately embarked on her qualification for coaching. She successfully certified as a coach and continues to build her capabilities through the International Coaching Federation (ICF) and contributes to the building of a professional coaching industry through her role on the Singapore ICF Executive Committee.

Someone who is extremely flexible she prides herself on making the journey to the goal enjoyable and fulfilling for the person/ team/company. Her strengths as a coach and trainer are her ability to co-create vision, create powerful strategies, insights and sustainable learning. She demonstrates rigour, authenticity and presence and brings a passion for people.

As a trainer and mentor she has been developing executives, professionals and consultants to develop coaching skills and become coaches in Asia. Passionate about young leaders she also leads programs for high potential college students.

Joanna is British and continues to live and work in Singapore with her husband and 2 children. She looks forward to further exploration of Asia and thrives in the great environment Singapore offers.
  

Kavitha Iyer, Senior ConsultantKAVITHA IYER, Senior Consultant

Kavitha is an Organisational Development professional with over 15 years of experience in Human Resources.

Kavitha is passionate about leadership and team effectiveness and enables organizational interventions through increased insights and personal awareness. She is an accomplished OD professional with expertise on project leadership, needs assessment and process and change management. Kavitha is known to have a great blend of generalist HR and specialist OD expertise which she uses in crafting solutions that are specific to business needs.

In her 15 years experience, Kavitha has worked with the Financial Services, FMCG and Pharmaceutical industries. In her roles, she has provided a suite of Organisation solutions, which include Change Management, Talent Management, Leadership Development and Coaching. Kavitha’s consulting style focuses on robust action planning that would help organisations and individuals in furthering their growth and development. She has a rich and deep understanding of the region, having worked in companies such as Unilever, Arthur Andersen, Merck and American Express. Kavitha ran her own OD Consulting boutique firm (Cresca Consulting) as a sole proprietor, for eighteen months. In this time, she started coaching with INSEAD on their Executive programs and offered broad ranged OD solutions and Executive coaching services for her clients. She is also a Certified Practitioner of the MBTI and continues to coach with INSEAD as adjunct faculty coach.

Kavitha is known for her strategic outlook and adopting a diagnostic approach towards problem solving – which comes from her strong OD background. She will be commencing her MS in Organisational Development and Change from the Case Western University, in August 2009.

Kavitha has worked and lived in the Asia-Pacific region for the past eight years. She is now based in Singapore, where she lives with her husband and two children.
 

Joyce M. Jenkins MA (Hons), Senior ConsultantJoyce M. Jenkins, MA (Hons), is a leadership coach and intercultural business consultant.

Joyce  is a leadership coach and intercultural business consultant. A specialist in leading effectively across cultures Joyce has more than 20 years’ experience working with senior executives of multi-national corporations, government, educational and non-profit organizations in Asia, Europe and the US. Originally from the UK, Joyce has spent much of her life in Asia. Based in Singapore since 2000, she spent two years working as Training Manager for a relocation company, designing and delivering training for expatriates on international assignments before setting up her own business providing leadership coaching and intercultural consultancy. Her client list includes Fortune 500 companies, SMEs, family businesses, educational institutions, humanitarian organizations and NGOs.

Joyce’s management experience includes ten years as Executive-Director of a UK government initiative to promote links between industry and education and two years as Business Development and Marketing Director for a prestigious international arts body. She spent three years in Japan working for the communications department at Mitsubishi Heavy Industries and for Toyota Motor Corporation designing and facilitating development programmes for their senior executives managing global teams.

Having grown up in Pakistan, India and Thailand, Joyce pursued her MA studies in Chinese and Japanese at the University of Edinburgh. This included a year at Beijing Language and Culture University and holidays spent volunteering in Cambodian refugee camps and acting as a singing nun in the Japanese film ‘The Burmese Harp’!

Joyce has lectured at universities and published books and articles on Asian business and leadership. She is an adjunct faculty member at the Center for Creative Leadership (CCL) where she trained as a leadership coach.
She has also worked as a Research Associate at international business school, INSEAD as well as on communications and assessment projects for INSEAD in Asia and in France, where she spent two years prior to moving to Singapore in 2000.

Joyce Jenkins is a member of the International Coaching Federation and of the Society for Intercultural Education, Training and Research (SIETAR). She is accredited to deliver a range of assessment instruments.

She speaks Mandarin Chinese, Japanese, and Thai as well as French, German and English.
 

Jane Jackson, Senior ConsultantJane Jackson has over 15 years training and coaching experience in public relations, FMCG, travel, health and fitness, education and career management.

Jane is a Career and Life Coach, Trainer and Facilitator and manages NoLimits in Sydney Australia. Over the past 7 years Jane has specialised in Personal and Professional Coaching with a strong focus on Career Management and Transition Coaching. She has over 15 years experience in the Public Relations, Education, Airline, Health & Fitness and Entertainment industries in Australia, Singapore, London and Hong Kong.

Jane is a well-respected coach and facilitator, passionate about empowering individuals to reach their life goals. Known to possess compassion, humour, the ability to inspire, motivate and create an atmosphere of trust, Jane takes you on a journey of self-discovery to make your personal or professional dreams and goals a reality. Jane has worked with groups and individuals to facilitate change and enjoys this as a means to empower people to find their own solutions.

Jane is a Coach U Certified Coach, Certified NLP Business Practitioner, Certified Image Consultant through The Australian Image Company and DBM Certified Retirement Success Coach. She holds a Degree in Design and a Diploma in Education and is a member of the International Coach Federation (ICF) The Asian Association of Career Management Professionals (AACMP) and Association of Image Consultants International (AICI).
 

Audra Lee, MSc, BSc.(Hons), MIPD is an occupational psychologist and coachAudra Lee, MSc, BSc.(Hons), MIPD is an occupational psychologist and coach

Audra’s passion is improving organisational performance through applying psychology to the understanding of people and the behaviours that enable people to be successful. She believes that everyone has talent and it’s about looking at how to develop and motivate them to be the best version of themselves that they can be.

Audra’s commitment to creating excellence has come from her professional background in Human Resources, Learning and Development and Psychology, holding senior posts within these disciplines for over 13 years in major organisations. She has worked in a range of public and private sectors which have included healthcare, government, media, retail and legal.

Audra’s experience covers leadership development, facilitation, organisational development, capability assessment, talent management, change management and culture change. Her commercial experience within a variety of industries has enabled her to deal with a wide range of personalities at senior levels and she believes in ensuring that solutions are designed and implemented to create sustainable improvements in organisational performance, whilst realising the potential of individuals and teams through increased self-awareness.

Audra holds an MSc in Occupational Psychology and BSc (Honours) in Psychology and is a member of the British Psychological Society. She is qualified at Level A and B (intermediate) in Psychometric Testing and uses personality tools, including, MBTI and OPQ and Wave. Audra is a Member of the UK’s Chartered Institute of Personal Development and is an NLP Practitioner. She is also an experienced coach and member of the BPS Special Group in Coaching Psychology.
 

Joyce Billington, Senior Consultant

Joyce Billington :: NoLimits Asia Senior ConsultantJoyce is passionate about people managers taking responsibility to engage their teams to achieve the maximum benefit for all stakeholders. With an in depth understanding of the impact of process change on people, she brings many insights and practical solutions to improving organisational climate and performance.

Joyce brings a wealth of experience with over 17 years in the Telecommunications industry. As Head of Organisational Learning and Development for Concert (The British Telecom AT&T Joint Venture) she has worked with teams from front line to senior leader level to drive process and cultural change programmes across a variety of functional units, including Sales, Customer Service, and Operations.

Joyce was involved in the design and implementation of a multi million dollar Leadership Programme for British Telecom that educated people managers in the core values of the business and how to engage their teams more effectively. Due to the geographical reach of the business, this involved working with a complex matrix of nationalities, cultures and backgrounds. The programme was successfully delivered over an 18 month period against a background of downsizing and restructuring within the business.

Joyce is proud of the work she has done within the Customer Service arena, particularly in helping to drive through the “culture vision” of the Business Team for Global Banking at BT. Joyce’s role was to establish how teams viewed their work climate and recommend and implement solutions to close the gap between actual and desired cultures. “For the first time, I saw people happy in their work and performing close to the best of their ability, instead of teams who were dissatisfied and unhappy with their work atmosphere.”

Joyce believes in helping people become the best they can be, by treating them as individuals and giving them a common goal. She carries this philosophy through to her charity work for Sok Sabay, a children’s refuge in Cambodia.
 

Simon Cropper, Managing Director, NoLimits, JapanSimon Cropper is the co-founder of NoLimits Career Management, Japan. NoLimits Japan provides innovative solutions in Executive Search, Onsite Recruitment Process Management, Executive and Career Coaching, Leadership and Team Development.

Simon is the co-founder of NoLimits Career Management, Japan. NoLimits Japan provides innovative solutions in Executive Search, Onsite Recruitment Process Management, Executive and Career Coaching, Leadership and Team Development.

Simon’s thrives in developing customer tailored solutions for major organizations to attract, recruit and retain staff. Simon’s passions are motivating people and teams to drive better results and to believe in their own abilities to achieve both personal and career goals.

Simon has extensive experience across Asia Pacific and Japan building and developing teams in multi-national organizations and has held the position as Head of Deutsche Bank, Japan and Regional AP Specialist where he established the new recruitment organization for Permanent and Graduate Recruiting. Simon created powerful solutions to improve the process of internal mobility, employee branding and executive search.

Simon has also held the positions of Senior Onsite Consultant at Goldman Sachs and Asia Pacific, as well as Head of Recruitment at Bearing Point (KPMG).  Simon has spent 20 years working and living in Asia Pacific and is a fluent Japanese speaker.

Before moving to Asia Pacific, Simon was based in London as a member of the elite Queen’s Colour Squadron of the RAF Regiment with duties including guarding Buckingham Palace, the Tower of London and Windsor Castle.
  

Caroline Palmstedt, Senior Consultant and FacilitatorCaroline Palmstedt has a passion for personal development and leading teams to excellent performance.

Caroline has a passion for personal development and leading teams to excellent performance. Having had a preference for American multinational companies, Caroline has held several management positions where she has developed multicultural leadership skills. Her most recent position has been CFO at Previa, and Finance Manager at Johnson & Johnson.

With a background in Finance for more than 19 years, Caroline has experience from leading and developing team to deliver results, and has worked with change management projects throughout her entire career. She has experience from leading regional teams and is always challenged by bringing solutions and new innovations, by developing team to perform beyond expectations.

Caroline has an entrepreneurial spirit and has been working with start-up companies, heading the finance function for TV3, Sweden's first commercial TV station. With an interest in expanding her marketing experience she developed her business concept Spendandsave, a consumer loyalty club, offering the consumers, retailers and NGOs a unique business concept in the consumer advertising market.

Arriving to Singapore from Sweden in 2006, Caroline enjoys living and working in Singapore, offering a multicultural environment.
  

Lucy graduated with a BSc in Fashion Merchandising/ Business from California State University, Northridge.  She is a certified NLP Trainer, Master Practitioner, and qualified as a Coach with Results Coaching.

Lucy Schlaeppi BSc, Consultant

As a trainer and facilitator, Lucy is engaging, fun, and insightful. She has in depth knowledge of team building and enjoys the challenge of motivating people with different profiles, personalities, and communication styles to work better together.

As a coach, she is known for her sincere desire to help others determine, create, achieve and live the goals they set for themselves both personally and professionally. She encourages clients to explore their true desires, focus on their strengths and to take immediate action towards their goals.

Lucy is passionate about the personal and professional growth of people, as well as for herself. She believes that the path of personal excellence is a never ending journey with many exciting possibilities. With her ongoing quest for self-development, Lucy inspires people to achieve their true potential and be the best that they can be.

Prior to consulting and coaching, Lucy worked for over 12 years in the Luxury Goods & Retail industry where she had a successful career leading and motivating teams. As a Brand Manager, she was responsible for the overall management of international brands Parfums Christian Dior and Givenchy. She also had Retail Operations and Training responsibilities for L’Occitane, Charles Jourdan, Christian Lacroix, Nara Camicee, and Origins (part of the Estee Lauder Group). Lucy attributes her success in her career to her strong communication skills, customer service focus, and her strength in building teams.

Lucy graduated with a BSc in Fashion Merchandising/ Business from California State University, Northridge. She is a certified NLP Trainer, Master Practitioner, and qualified as a Coach with Results Coaching.

A firm believer in the importance of establishing self-confidence at an early age, she also conducts self - development workshops for children and volunteers with charities that support these causes.
 

Christine Daly BSc, MBA, is an experienced leader of large teams, with a passion for motivating people to drive results.

Christine Daly BSc MBA, Consultant

Christine is an experienced leader of large teams, with a passion for motivating people to drive results. With more than 19 years experience in Financial Services and extensive experience in leading and training large teams, Christine brings a refreshing practical business approach to the learning and development arena.

Most recently, Christine led Business Development for American Express' Customer Service International. Prior to this Christine was the Head of American Express Operations for more than 5 years. She brings strong relationship skills developed through her past experience as a Vice President for Citibank, NA, Singapore's Private Banking Group. Having held Executive positions in the Private Banking and Credit Card industries, Christine brings a passion for leading and motivating individuals to maximize their potential. With extensive work experience in Asia, Australia, Europe and the US, Christine brings a global perspective and awareness to the learning and development environment.

Christine holds a Masters of Business Administration from New York University, New York, USA, and a Bachelors of Science in Finance and International Business from Rutgers University, New Jersey, USA.

Christine is the founding member and President of the American Express' Singapore chapter of the Women's Interest Network. She is a mother of two young children and enjoys running, golf and water skiing.
 

Trine Pedersen MA, Coach and TrainerTrine Pedersen has extensive experience of living and working across Europe, Africa and Asia over the last 20 years.

Trine has extensive experience of living and working across Europe, Africa and Asia over the last 20 years. Working as an advisor and negotiator in politics, labour relations and business she excelled in delivering results with her communication skills. She has worked in the public, private and political sector both with and within organisations. Trine has in-depth knowledge of the dynamics of companies and she has represented her clients in various international committees and congresses. She has extensive experience in communicating, presenting and training within a multi-cultural environment

She is an international certified NLP Trainer, Coach and Master Practitioner and is known for her excellent communication skills. She is a motivating and engaging coach and her key skills are in her ability to truly connect with her clients and assist them in finding their own path to excellence. NLP is an extraordinary approach to communication and the development of excellence. In changing how you think you can change what you think - and in changing how and what you think, you can transform the results you create in your life.

In her leisure time, Trine is a keen yoga practitioner and is also a certified Yoga Therapy Instructor. Yoga creates a flexible yet calm body and mind, and gives a clarity that you bring back to your work and home. Never has the saying ’Take a deep breath’ been more apt in an increasingly busy everyday life, she says.

Trine holds a MA in political science from the University of Oslo, Norway.
 

Judith Wilson, Master CoachJudith Wilson is one of only 300 International Coach Federation Master Certified Coaches, worldwide.

Judith is one of only 300 International Coach Federation Master Certified Coaches, worldwide. She is known for her earnest desire to help others develop, create, choose, communicate, and act effectively in their work and personal lives. People everywhere say one of Judith's greatest assets is that she is someone you can trust instantly. Her coaching and consulting approach is direct with no holds barred, compassionate yet very consistent. When Judith works with people, she is completely at home with their adversity or their glory.

Throughout her ten years of professional coaching, facilitating, and training individuals and teams, she has always welcomed and embraced all the rugged edges, the windswept plateaus, the different temperaments and the unknown territories people bring to the table. Judith is best described as an enthusiastic catalyst that pulls forward the best in people; someone who helps people marry a sound strategy with impact filled tactics, helping them to expand their capacity to live and work more successfully, and increase their positive impact.

Judith is a highly engaging facilitator and trainer, best known for her unique style that moves people to turn their own learning into commitment and action, quickly. She says her English accent is a real plus here! Judith is the creator of multiple programs in Coaching Skills For Managers and Leaders (basic and advanced programs), Strategic Team Effectiveness Planning™, P.R.E.P’s – Performance Review and Excellence Planning System, communication skills, customer service, change management, board capacity building, leadership development, and coaching programs for cross-cultural communication. Judith is a certified trainer of Situational Leadership programs. She is the author of Partnership for Professional Development, a study on how to increase the return on investment of any learning and development intervention. Judith has also trained hundreds of employees in software applications.

Prior to consulting and professional coaching, Judith was General Manager/VP of a Fortune 500 franchise in Silicon Valley where she was named General Manager of the Year in 1994, CA/NV. Judith has lived in, worked in and/or visited fifty-four countries and islands from South America to the Middle East. She was educated in England and professionally trained at the Coaches Training Institute in San Rafael, CA. Judith is certified by the International Coach Federation as a Master Certified Coach, the highest certification available. She is also a Certified Facilitator and has taught coaching at John. F. Kennedy University and around the world. Judith has served as a Board Member of the Professional and Personal Coaching Association, is co-founder of the Black Professional Coaching Association, and is an active member of International Coach Federation (ICF), and American Society for Training & Development (ASTD).
 

Terry Phillips, Executive CoachTerry Phillips is known throughout the United States and Asia as a World Class Communicator.

Terry is known throughout the United States and Asia as a World Class Communicator. Whether it be in a classroom setting, on television or radio, with a small group or an auditorium filled with people, it is easy to recognise his concern for people and his ability to interact with them.

Since 1968, Terry has been involved in training. In 1979, he became an HR Management Consultant, taking advantage of his diverse background and education. He moved to Asia in 1981, where he combined his consulting and training portfolios while a resident of Indonesia, Malaysia and most recently Singapore. In 1989, Terry set up his own company, MTS-Asia Private Limited, in Singapore.

While in California, he carried a double major in his Master’s Degree Studies: Inter-Cultural Communications and Leadership Development. Currently, as the Managing Director of Coach House Asia Private Limited he facilitates the leading professional coach training programs from Coach U and Corporate Coach U that train business development, personal success and corporate coaches.

With his vast experience in Asia and his warm approach, clients find that Terry’s programmes are practical and yet challenging while extremely enjoyable. As a professionally trained development coach, he works with individuals and companies to offer a unique understanding of the needs of this region and the keys to success!
 

Roger Niven, Executive CoachRoger Niven is an experienced executive coach who also advises on organisational development, and trains in leadership, coaching, consulting, and facilitation skills.

Roger is an experienced executive coach who also advises on organisational development, and trains in leadership, coaching, consulting, and facilitation skills.

Roger focuses primarily on helping people to better align their behaviours and actions to deliver improved business performance. He works across the strategic leadership spectrum from developing strategic business awareness and advising on the management and leadership, to improving individual performance, through training, mentoring and coaching.

Roger works extensively in organisations where cross-functional working is important. He has held senior executive positions in large corporations and financial institutions, and also led smaller professional service companies. He has had responsibility for business and marketing strategies, organisational development, working within compliance structures, and the development and deployment of information systems.

As a consultant Roger has been a Vice President or Managing Director for US, German and Canadian owned strategic consultancies and worked throughout the world. He founded his own company “The Management Coach-house” in 1994 and, after four years as a partner in a major UK financial services firm, has now returned to life as an independent consultant. Before becoming a consultant Roger worked with British Airways until 1985 where he gained a wide experience of marketing, operations, and human resource development. He was specifically identified with the manpower planning, training and organisational development initiatives used to change the organisational culture and held senior positions in these functions. In his last role in British Airways Roger was responsible for customer service at the London and New York airports.
 

Dr Sergio Pellegrinelli BSc MSc MBA PhD FIMCDr Sergio Pellegrinelli is an experienced consultant and researcher specialising in strategic management and organisational change.  Sergio is also a visiting Fellow at Cranfield School of Management., Consultant

Sergio is an experienced consultant and researcher specialising in strategic management and organisational change.  Sergio is also a visiting Fellow at Cranfield School of Management.

Sergio has over 19 years’ experience of working with major organisations in numerous sectors, and is skilled in the application of analytical frameworks for strategy formulation and programme management.  His consulting work ranges from traditional analytical consulting interventions to tailored management development programmes aimed at embedding new skills and/or effecting change within organisations.  Sergio is also skilled in process consultation and has assisted project teams to implement complex initiatives. He has designed and delivered numerous courses for Cranfield School of Management.

Sergio’s post Doctoral research has focused on programme management.  He has undertaken research on programme management competence, and is currently researching the role of organisational processes, structures and norms in supporting effective programme management.  Sergio has written articles on programme management, strategy implementation, and the consulting process.

Sergio holds a BSc in Econometrics, and an MSc in Economics from the London School of Economics, and also an MBA from London Business School.  He gained his Doctorate from Cranfield School of Management for his research into the influence of management consultants in processes of strategic change within organisations.  He is a Fellow of the Institute of Management Consultancy. Sergio’s mother tongue is English and he speaks fluent Italian.
 

Advisory Board

Nadine M Davey-Rogers

Vice President, JAPA Marketing and Information Management, Establishment Services International, American Express.
www.americanexpress.com.sg
 
Bryan Easton
CEO, Lowe Worldwide
www.loweworldwide.com/homepage/index.html
 
Paul Fewtrell
Managing Director, International Financial Services (IFS)
www.interfs.com/main.htm
 
Linda Fulford
Managing Director Fulford PR
www.fulfordpr.com
 

Francis Kwong
Chief Executive, Ping Healthcare
www.pinghealthcare.com
 

Peggy Kwong
Managing Partner, Ping Healthcare
www.pinghealthcare.com
 
Bernard Lim
Head Army Information Centre (AIC) for the Singapore Army
www.mindef.gov.sg/army/
 
Steven Pang
Regional Director Asia, Aquent Inc
www.aquent.com.sg
 
Ronald Stones OBE
Docent, fOUNDATIONS, Singapore
 
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